Buddy's 1 Call Solutions
ICASA-Licensed Telecoms

Complete telecoms.
One partner.

PABX, VoIP, Computer & Automation, call recording, SOHO solutions, TMS, automated attendants, internet connectivity, CCTV and access control — everything your business needs from a single trusted provider.

Business telephony

PABX

We supply, install, configure and maintain PABX systems for businesses of all sizes — from a small office with a handful of extensions to multi-site enterprises. On-site and hosted options available.

On-site On-Site PABX

A PABX installed at your premises with cabled IP or digital desk phones throughout. All internal calls are free. We handle the hardware, cabling, dial plan, hunt groups, voicemail and ongoing maintenance.

Hosted Hosted PABX

The system lives in our infrastructure — no server to maintain on-site. Your numbers and extensions remain active even if your building loses power. We provision, manage and monitor the platform for you.

IVR Automated Attendants

Professional IVR menus that route callers to the right department automatically. Custom greetings, time-based routing, queue management and voicemail-to-email all configured to your requirements.

Need a PABX quote?

We'll assess your requirements and recommend the right system — at no obligation.

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Voice over IP

VoIP

Switch to VoIP and save 50% or more on your Telkom bill. Calls from just 30c/min with free interbranch calls between all your offices worldwide.

SIP

SIP Trunking

Replace expensive analogue lines with SIP trunks. We provision DID numbers, configure inbound/outbound routing on your PABX, and manage the trunks for you. Call rates from 30c/min — significantly cheaper than Telkom.

Free

Free Interbranch Calls Worldwide

Connect your offices across South Africa and internationally. All calls between your branches travel over our VoIP network at no cost. Whether head office is in Durban and a branch is in Cape Town or London — they're just an extension number away.

Smartphone App Extensions

Turn any smartphone into a full PBX extension. Staff take calls on their business number from anywhere using a softphone app linked to our hosted PBX. Transfer to colleagues, pick up from a group, check voicemail. No extra hardware, no extra number.

Number Porting & DID Numbers

Keep your existing business numbers when switching to VoIP. We handle the porting process from Telkom or any other provider, and provision new DID numbers in any South African area code.

Ready to cut your phone bill in half?

We'll assess your current setup, port your numbers, and have you on VoIP with minimal disruption.

Get a quote
Compliance & quality

Call Recording & Logging

Automatically record and log all calls through your system. Retrieve recordings on demand, generate management reports, and stay compliant — without manual intervention.

REC automatic

Automatic Call Recording

Every inbound and outbound call recorded automatically. Recordings stored securely and retrievable on demand via a web portal. Configurable retention periods and access controls.

  • Inbound & outbound recording
  • Secure web-based retrieval
  • Configurable retention
LOG call management

Call Management & Reporting

Detailed call logs with date, time, duration, caller ID and outcome. Generate reports by extension, department, date range or call type. Identify missed calls, busy periods and usage patterns.

  • Per-extension & department reports
  • Missed call tracking
  • Exportable CDR data
TMS management system

Telephone Management System

A TMS sits on top of your PABX to give management full visibility into telephony activity and costs. Monitor call costs by department, set budgets and alerts, and produce invoices for cost allocation.

  • Cost allocation by department
  • Budget alerts & controls
  • Management dashboards

Want call recording on your system?

We can add call recording and TMS to your existing PABX or include it in a new deployment.

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IT & Automation

Computer & Automation

Beyond telephony — we provide IT infrastructure, business process automation and SOHO solution packages for small to medium businesses across KwaZulu-Natal.

Computer & IT Infrastructure

Networking, cabling, server and desktop support. We configure and maintain the IT environment that your telecoms system relies on — from structured cabling and switches to internet access and Wi-Fi.

Business Process Automation

Automate repetitive business communications tasks — auto-dialling, CRM integration with your phone system, automated call-back queues and workflow-triggered notifications. Reduce manual effort and improve customer response times.

SOHO Solutions

Small office and home office packages tailored for entrepreneurs, remote workers and micro-businesses. An affordable PABX or VoIP bundle that gives you a professional phone system without the enterprise price tag. Quick deployment, local support.

TMS & Automated Attendants

A Telephone Management System combined with a professional automated attendant. Manage call costs, set budgets by department, configure IVR menus and routing rules — all from one management console.

Want a complete telecoms and IT solution?

We'll assess your requirements and put together a package that covers everything — PABX, VoIP, recording, automation and IT support.

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Connectivity & security

Internet, CCTV & Access Control

Keep your business connected and protected. We supply and install business internet, surveillance and access control — integrated with the same infrastructure that runs your phones.

Internet Connectivity

Business fibre, wireless and LTE/5G failover provisioned and supported by us. We size the line to your usage, configure the router and firewall, and keep your voice and data online.

  • Fibre, wireless & LTE/5G failover
  • Routers, firewalls & business Wi-Fi
  • Uptime monitoring & support

CCTV Surveillance

HD and IP camera systems with secure recording and remote viewing. Watch your premises live from your phone, review footage on demand, and get peace of mind day and night.

  • HD / IP cameras & NVR storage
  • Live remote viewing on mobile
  • Motion alerts & night vision

Access Control

Control who goes where with card, PIN, fingerprint and remote-managed door access. Add time-based rules, audit entry logs, and integrate with your CCTV for a complete security picture.

  • Card, PIN & biometric readers
  • Time rules & entry audit logs
  • Gate, door & turnstile control

Securing or connecting a site?

We'll assess your premises and recommend the right internet, CCTV and access control — installed and supported by one team.

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Ready to connect?

Tell us what you need.
We'll handle the rest.

Whether it's a new PABX, VoIP trunks, call recording or a complete SOHO package — start with a conversation. No obligation.